Shipping Information:

Our customers are our top priority. Once the order is placed our goal is to get the product to you as soon as we can.

Refund and Returns  Policies:

Refund

Refunds are only made if the item is not available with us. 

Return

30 Days return policy.

If the product is broken or damaged when you first receive it please inform us immediately.

We assure you that our fine jewelry will meet your expectation. However, if you are unsatisfied for any reason, you may return your order within 30 days from the date of shipment for a full refund or exchange.

                * Steps for returns.

1.       Please review the Return and Exchange policy before proceeding.

2.       Contact customerservice@4csjewellery.com and request a Return form.

3.        When returning your items please include original packaging materials, invoice,  and a copy of Return form.

4.       When sending your package use an insured courier. WE ARE NOT RESPONSIBLE FOR ANY LOST OR DAMAGED ITEMS CAUSED BY SHIPPING. Do not include “jewellery” on the outside of the shipping package.

 

 

* Return and Exchange policy.

·     Copy of invoice is required for returns.

·         The product must be returned in its original condition.  It must not be worn and altered in anyway.

·         If the item has been worn and damaged it cannot be returned or exchanged.

·         Tags on the item should not be removed. It should be in its original condition.

·         The processing, shipping, handling and insurance charges are not refundable.

·         If the item was shipped with a jewelry box it should be returned. You will be charged for the jewelry box if it’s not returned.